Conditions of Use

These conditions govern how customers can use the Paragon online store. They set the rules for shopping, accounts, orders, communication, and responsibilities when you interact with the site.

1. Acceptance of Terms

By using the website, you agree to be bound by Paragon’s Conditions of Use. That applies whether you’re browsing as a guest or as a registered user. If you don’t agree with any part of these terms, you shouldn’t use the site. paragonfood.com.bd

2. Communication

When you interact with the site, place orders, or contact Paragon by phone or email, you consent to receive messages from them. This can include confirmations, updates about orders, and promotional communication sent by email, SMS, phone, or notices on the website. paragonfood.com.bd

3. User Accounts and Orders

  • Account ownership: The person who registers an account is considered the owner of any order placed under that account. paragonfood.com.bd
  • Name changes: You can’t change the name on an order after it’s placed. paragonfood.com.bd
  • Account control: Paragon may suspend, ban, cancel, freeze, or unfreeze accounts at its discretion if it believes it’s necessary. paragonfood.com.bd
  • Cashback and refunds: If an account is blocked, Paragon isn’t required to return any remaining cashback balance. Standard refunds for money paid (e.g., bKash, bank transfer or cash) will be processed within a reasonable time, considering total payment and used cashback. paragonfood.com.bd

4. Submissions (Reviews, Feedback, Messages)

Any content you submit to the site (like reviews or feedback) becomes Paragon’s property. Paragon may edit or remove this content without notice. If you include your name with a review or comment, you give Paragon the right to use it.

If you have any query, please do call us at +8801787 688 677.